by The EVE Dev Team2:00pm on Thursday 18th July 2019
Greetings tech-savvy capsuleers!
We'd like to drop a quick line about the state of switching to 64-bit clients as the default option.
Last Friday we were scheduled to flick a switch in everyone's launchers and move everyone who is not already on 64-bit over, with an option to disable it if there are problems.
We have elected to delay that step due to the late discovery of a set of Mac devices that appear to have compatibility issues with the 64-bit wine environment. It's a complex case that seems to have multiple contributing factors including specific graphics cards, power usage profiles and MacOS upgrade histories. We've elected to put the move to opt-out 64-bit on hold until we have a clean upgrade path for these users.
If you're playing on the following platforms, you need read no further, just continue playing EVE!
If you're on MacOS and using the "wine-1.9.17-143-g91037ca-ccp-master-72" wine environment, we have extra information for you.
This version of wine is not 64-bit compatible, and you will not be able to run the 64bit client using this environment. We encourage you to upgrade to "latest" wine with 64bit enabled if possible.
However, if this does not work for you especially if in the past you have filed a support ticket and been specifically instructed to use "wine-1.9.17-143-g91037ca-ccp-master-72" we encourage you to contact the GM Team via support ticket as we are extremely interested in gathering details on your system hardware to help narrow down this issue so we can provide you with an upgrade path.
Additionally, Apple has released a beta for Mac OS Catalina (10.15.x). Catalina does not support 32bit applications at all, which means that you will not be able to run the "wine-1.9.17-143-g91037ca-ccp-master-72" environment at all. If you cannot use "wine-4.4.-Staging--macos-binary-195" then it is important that you not opt in to the Catalina beta until we have resolved the compatibility issues with your graphics card, as you will not be able to play EVE from Catalina beta at all until we have done so.
Please remember that in general, CCP does not support EVE on beta operating systems.